When your product problems need to refund, please contact customer service: firstname.lastname@example.org
please elaborate in the mail order number, refund, refund details, customer service will reply to you within 48 hours (except holidays).
In addition our refund has the following requirements: please be sure to understand in detail and then apply for a refund:1, Please be sure to use the same e-mail address when you send the mail, customer service to determine the buyer is issued after the refund application to confirm.
2,If you do not want to purchase the goods and have paid, please contact customer service for refund application within 72 hours after placing the order. We will not accept refund application after 72 hours.
3, If the you purchased items with delayed, you can apply for a refund at any time after the customer service notifies the product to be postponed until before delivery.